Energy - New York

Founded in 2006, Planet Energy started in the business of residential and small commercial energy marketing in Canada. Since then, Planet Energy has partnered with ACN and has continued to grow and expand into other markets in Canada and the United States.

Planet Energy is deemed eligible to market natural gas and electricity in the State of New York. As well as licensed to market both natural gas and electricity in Pennsylvania and Maryland.

You will not be switching utilities. Planet Energy is not affiliated with any local utility. Your utility will still bill you and provide you with the same 24 hour emergency service you've received in the past.

You will continue to receive one utility bill from your current utility. Planet Energy's charges will appear as a line item on your current bill, as your energy supplier.

Your application will go through the application process. Planet Energy must notify your utility of your new program. Once this process is complete it may be up to 120 days before your start date. In certain rare circumstances it may take longer than 120 days.

If you plan to move to another location within New York, you must notify Planet Energy in writing of your new Service Address at least 30 days prior to your move. You are also required to provide Planet Energy with any changes to your contact information or account number. If you move within a territory serviced by Planet Energy your contract may be moved to your new location. If Planet is unable or not prepared to supply your new Service Address, you may cancel your agreement without penalty.

You may rescind this Agreement within 3 business days after the electronic signing of, or receipt of your Agreement, whichever comes first, by contacting Planet Energy by phone or in writing. After the 3 business day rescission period has expired cancellation may result in early termination charges. Please read your terms and conditions for the details.

Only the account holder or spouse of the account holder may enter into a contract with Planet Energy. If your landlord or property manager receives the utility bills then you are not eligible.

If you are currently with another ESCO, you may either wait until your contract expires or sign-up with Planet Energy if your contract is less than 90 days away from completion. You will not be able to sign-up with Planet Energy until your existing contract with the other ESCO expires or is cancelled. Keep in mind that canceling your contract may require you to pay early termination charges, read your terms and conditions for those details.

No. Planet Energy purchases the natural gas and electricity on your behalf and we supply it through the existing infrastructure your utility company uses.

Please refer to our Residential or Business pages for up to date information on our current plans.

A term is the length of your contract with Planet Energy.

There are 2 ways to change your program.

1. Within 3 days of placing an order, customers fall within the cancellation period. Therefore, customers may cancel their current program and sign up for a new one by calling Planet Energy Customer Service at 1-855-360-3043.
2. After the 3 day cancellation period, customers may switch from a less fixed to a more fixed product (ie. Market Tracker to Sleep Easy or Stability, or from Sleep Easy to Stability) and at that time must switch to an equal or greater product term, any time by calling Planet Energy Customer Service at 1-855-360-3043. Your existing contract will be cancelled without penalty and you will be required to re-enroll in a new term contract.

This option is referred to as Blend and Extend. During the term of your contract, you may contact Planet Energy in writing 30 days prior to the anniversary of your start date if Planet Energy's posted price through ACN is a lower fixed rate. If Planet Energy through ACN is offering a lower fixed rate than what you were offered when you signed up, you may exercise your option to Blend and Extend.

Your current rate will be "blended" with the new rate being offered which will provide you with a lower rate than you are currently paying. This new rate will be in effect for your new "extended" contract term from the date the rate takes effect.

With the Blend and Extend option, you are protected either way. Your fixed rate can't increase but it can decrease. This option is only available to New York customers who are currently on a Stability or Sleep Easy program.

Sleep Easy is a hybrid rate Product. When we refer to the Sleep Easy Variable rate, it is only 50% of the Market Tracker Variable rate, as only half the Sleep Easy rate is variable. The other half of the Sleep Easy rate is the fixed price indicated in the price description.

The Market Tracker Variable rate and the Sleep Easy Variable rate component are market based rates and change on a monthly basis*.

*The rates for the previous month will be posted no earlier than the 20th of the current month.

In New York there are multiple utilities and service zones. If your zip code does not work than likely we do not service the area you are looking for. Planet Energy is currently active in ConEd, National Grid, and RG&E service territories, as well as parts of NYSEG territory.