Television
Home Security & Automation
Dial-Up Internet
Technical Support
Merchant Services

Voice Mail

As a subscriber to ACN's Digital Phone Service you are provided with voicemail. No longer do you need to support an answering machine, or worry about accessing you messages remotely.

Access Your Voice Mail Using Your Home Touchtone Phone
Simply call your ACN Digital Phone Service phone number. Enter your 4-digit password (initially set to 1234). Follow the prompts to listen to messages, save or delete messages, update or change your greeting, and more.
Access Your Voice Mail Remotely
Call your ACN Digital Phone Service phone number. When you hear the Voice Mail greeting, press the * button to interrupt the greeting. Then, follow the prompts to listen to messages, save or delete messages, update or change your greeting, and more.
Resetting your voice mail password
  1. Login to your Online Account.
  2. Select Features and Services from the left menu.
  3. Select Manage Features.
  4. Check the Reset Your Voice Mail Password section of the page, and check the Reset box.
  5. Click the Save All button on the bottom right of the page to save your changes
  6. Your voice mail password is now reset to the default password 1234. You can use your phone to set your voice mail password to a new password.
Sending voice mail messages to email
  1. Login to your Online Account.
  2. Select Features and Services from the left menu.
  3. Select Manage Features.
  4. Under the Voice Mail Delivery Options section of the page, select the Send Notification Email To box and enter the email you would like to have your voice mails delivered to.
  5. Click the Save All button on the bottom right of the page to confirm your changes.
To forward voice mail attachments to your email:
  1. Login to your Online Account.
  2. Select Features and Services from the left menu.
  3. Select Manage Features.
  4. Under the Voice Mail Delivery Options section of the page, select the Forward Copy of Email To box and enter the email you would like to designate delivery.
  5. Click the Save All button on the bottom right of the page to save your changes.