Television
Home Security & Automation
Dial-Up Internet
Technical Support
Merchant Services

Contact Customer Care

Still not finding the answers to your questions? For an immediate response, our Customer Care centers are available to help.
Please note that all published Customer Care Center times listed below reflect Eastern Time unless otherwise indicated.

ACN Canada
P.O. Box 720,
Postal Station B,
Montreal, Quebec H3B 3K3

Residential Customer Support  (Digital Phone, Local & Long Distance and Internet Service)
ACN Canada Customer Care
888-383-8226 Call:
Monday-Friday: 8am-11pm
Saturday: 9am-8pm
Monday-Friday: 9am-9pm SMS 888-383-8226
  Email us
Technical Support 866-913-3445

Call:
Monday-Friday: 8am-12am
Saturday-Sunday: 9am-9pm

Monday-Friday: 9am-9pm SMS 866-913-3445
  Email us
High Speed Internet Serviceability Help Line
(verifying service for TELUS customers)
877-418-3738  
Business Customer Support  (DigitalTalk Express, BusinessTalk Phone Service, Internet Service)
Customer and Technical Support (800) 219-0143 Monday - Friday 8 am - 5 pm ET
     
Wireless Service
Questions Before Placing an Order 866-295-0124  
Questions After Placing Order
866-295-0124 (after receiving a confirmation email)
Maintenance Questions on Existing Account
866-558-2273 (including changes to plans or devices)
Activations After Placing an Order
866-295-0124
option #7
 
Satellite Television
To Sign Up 866-350-8021 Monday-Friday: 10am-10pm
Saturday: 10am-9pm
Sunday: 10am-7pm
Customer Care for Existing Customers 888-759-3474  
Security & Automation
ADT Home Security 866-952-0825 Monday-Friday: 8am-12am
Saturday: 9am-12am
Sunday: 10am-10pm
Vivint Residential
Questions before placing your order


Questions after placing your order


Vivint Business

877-479-1668


800-216-5232


877-915-0928

Monday-Friday: 9am-12am ET
Saturday and Sunday: 8am-12am ET

Monday-Friday: Open 24hrs
Saturday and Sunday: Open 24hrs

Monday-Friday: 8am-12am ET
Saturday and Sunday: 8am-12am ET

Protectron Security Services 866-711-6111
(option #2)
Monday-Friday: 8am-10pm ET
ACN View
Customer Care 877-553-5099 Monday-Friday: 8am-11pm
Saturday: 9am-6pm
Canada Energy
Customer Service 1-866-360-3193  
ACN Premium Technical Support
Customer Care


New Orders
866-951-7683


866-951-7685
Monday - Saturday 8:30 am - 8:30 pm ET
Sunday 8:30 am - 5 pm ET

7 days a week 8 AM – Midnight, ET